On-Demand Webinar - Managed Services for PeopleSoft Applications

What we discussed:

  • ERPA’s PeopleSoft Managed Services
  • Overview of Daytona State College & Florida State College at Jacksonville’s Managed Services
  • Drivers for Managed Services:
    • Improved availability and reliability of IT applications
    • Access to product and industry expertise
    • Reduction in operational costs and predictability
    • Compliance with regulatory and statutory requirements 

Highlights of the webinar:

1:00 Introductions

4:40 About ERPA

5:50 PeopleSoft Services Overview

8:10 ERPA's Managed Services

14:33 See what Chris Martin from Florida State College at Jacksonville says about ERPA

15:19 See how ERPA improved service levels and end user customer satisfaction applications

36:00 Customer Experience with ERPA Managed Services

41:25 Customer experience on 3rd Party Applications and Integrations with ERPA

43:30 Managed Services contract experience with ERPA

Speakers:

Marek Juracek
Director, Software Development/PeopleSoft Support,
Daytona State College

Chris Martin
Executive Director of Enterprise Applications,
Florida State College at Jacksonville

Vishal Kothari
Senior Vice President – Delivery and Solutions,
ERPA

Cecil Cadwallader
Regional Director, Southeast,
ERPA



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